The Learning and Development Handbook

The skills needed in today's business world are not the same as they used to be. As a result companies must embrace upskilling, reskilling and developing staff to achieve the productivity, performance, personal well-being and revenue benefits that come from effective learning. Workplace learning works best when it is collaborative, accessible and immediate. The Learning and Development Handbook is a practical guide for L&D professionals who recognize this and want to move away from only offering a traditional classroom towards a holistic organizational approach, but are not sure where to start. This updated edition includes a new framework for L&D consulting with advice on how to embed social and digital learning, artificial intelligence, blending learning and how to design more effective, efficient, engaging and enjoyable learning within your organization for improved employee experience and performance. The book also provides guidance on identifying learning needs in an organization, gathering evidence to engage stakeholders, evaluate and measure the effectiveness of learning and align L&D strategy with the overall business strategy. Packed full of tips, advice, hints, tools and frameworks to improve both individual and overall business results in the immediate, middle- and long-term future, and written by an L&D practitioner for L&D practitioners, this is essential reading for anyone in the people and learning profession.