Six Sigma and Beyond

This volume addresses design improvement from the perspective of prevention by introducing readers to the tools of the Six Sigma design process. The author discusses the issues of designing for Six Sigma, covering the topics that any Shogun Six Sigma Master must be familiar with: customer satisfaction, quality function deployment, benchmarking, systems engineering, value engineering, reliability and maintainability, design for manufact`urability, mistake proofing, failure mode and effect analysis, project management, and financial concepts.