Ride-Hailing is a Four-Letter Word

Everyone knows what it feels like to take an Uber. But do you know what it's like to drive one? I do. And what I learned, doing it for a little over a year, shocked and surprised me. Contrary to what you might think, on-demand ride hailing is making it harder, not easier, for the less privileged among us to get around. It's also not who you think who's using the service. And no, it doesn't pay that much.