Productive Conversations with Donors

Kathy Drucquer Duff discusses probing questions comprehensively in her book Productive Conversations with Donors: A Handbook for Frontline Fundraisers. This book provides fundraisers with new approaches for being inquisitive and persistent in an authentic manner. Learn how to use probing questions to:

Thank a consistent donorEngage new prospects or "never donors"Engage young alumniRe-engage lapsed donorsRe-educate donorsDiscover what motivates the "sometimes donor"Expand your network of connectionsIncluded are specific strategies for guiding donor conversations to inspire major gifts, planned gifts, and gifts from parents. The Second Edition includes new chapters and new examples and strategies throughout the book.