Loving Your Job as a Debt Collector

Are you looking to increase customer loyalty, reduce delinquencies, and maintain a healthy loan portfolio? Then this book is for you. Written as a useful desk-reference or guide, the book is packed full of need-to-know information. The easy-to-read format covers common types of contracts, debtors, collateral, liens, and bankruptcies. It also delves into potential credit losses, repossession, who to call, when to call, and much more. The tried and true techniques outlined establish win-win scenarios, helping any debt collector learn how to work as an advocate for their customers, and not as their adversary.