- Format
- E-bog, PDF
- Engelsk
- 112 sider
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kr. 349,95
Beskrivelse
Throughout this publication we will be using ITIL framework practices to demonstrate how to achieve superior operational excellence to meet your organizational business drivers. ITIL offers a globally accepted and proven set of leading practices, processes and roles spanning the IT enterprise.Throughout this publication we will be using the ISO/IEC 20000 standard for IT service management, which complements ITIL well in demonstrating how to achieve superior operational excellence to meet your organizational business drivers.
Detaljer
- SprogEngelsk
- Sidetal112
- Udgivelsesdato05-12-2013
- ISBN139780113314119
- Forlag Stationery Office Ltd
- FormatPDF
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