Inbound Customer Callcenter Design
Forfatter: info mangler
- Format
- Bog, paperback
- Engelsk
- 277 sider
Normalpris
kr. 479,95
Medlemspris
kr. 434,95
- Du sparer kr. 45,00
- Fri fragt
Beskrivelse
This book is educational, easy to understand, and not only a must for call center managers, but it will help CSRs understand the significant role they play in the overall operation of a call center, and in their organization's CRM strategies
Detaljer
- SprogEngelsk
- Sidetal277
- Udgivelsesdato28-11-2007
- ISBN139781557531308
- Forlag Purdue University Press
- FormatPaperback
Størrelse og vægt
10 cm
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