How People Learn

How can I design training so that it makes a real difference to employees' skills and development? How People Learn has your answer. This book provides L&D professionals, educators and learning designers everything they need to build effective, relevant and future-ready learning experiences. It gives a fresh and practical way of thinking about learning by exploring what actually happens when people learn, and how to use that knowledge to create more impactful solutions. Using the author's proven 5Di model, the book shows how to define, design and deploy learning in a way that integrates into existing workflows and supports performance in the flow of work. The third edition features new material on designing learning in a hybrid world, using AI as a tool to enhance content and delivery and supporting skills development amid shifting roles, workplaces and workforce expectations. Drawing on the latest insights from neuroscience, behavioural science, human cognition and AI, it offers practical tools and strategies to engage learners, improve performance and support lasting change. This book also includes expanded guidance on user-centred and human-focused design, deeper connections between learning and cognition and real-world and practical examples from organizations such as BP and the BBC. It explores how to use simulations and scenario-based learning to replicate real-world challenges and create immersive, engaging experiences to make a real difference to your employees' development.