Digital Transformation

Digital and technological development requires new ways of thinking, and it is the capability to adapt and seek better solutions for customers and citizens that are central. Not the technologies themselves.'Digital transformation - 10 capabilities yourorganisation should master-and 3 you need' reviews how companies and organisations increase their digital maturity and organise themselves so that they can effortlessly apply the technologies to both optimise the existing and create radically new ones-always with the customer's and citizen's needs in mind in an everchanging competitive landscape..Pernille Kraemmergaard uses her more than 25 years of academic research, as well as leading international research and practical experience from hundreds of courses and workshops with private companies and public organisations in this book, which is intended as a user manual for managers at all levels. The book contains lots of examples, and each chapter offers actionable advice on areas of which leaders must be aware; which questions to ask themselves; and how to engage with colleagues, including IT, when working to digitally transform their organisations..The book was first published in Denmark mid-2019 and has since been used in numerous workshops for board ofdirectors, executives, and managers from larger private and public organisations as well as SMEs. The book has featured as part of the curriculum in graduate, masters, and executive education programs. As Denmark ranks in the top on EU's Digital Economy and Society Index 2020 and in UN's e-government survey 2020, the book also represents a unique contribution from a high-maturity, digital society..To complement the book, Pernille Kraemmergaard has developed a unique web-based dialogue tool, built on the theoretical frameworks introduced in the book, allowing leaders to assess their own organisation in detail and start work to advance their digital maturity. The tool can be found at www.dinst.dk/en/dialogue-tools/