DIGITAL INCLUSION

DIGITAL INCLUSION is a book about life in digital societies. Takinga Scandinavian outlook, it zooms in on everyday experiences of public sectordigitalization in some of the world’s most digitalized countries. Grounded instudies of how exclusionary effects of digitalization are dealt with in local circumstances,the book offers insight into aspects of the digital transformationthat are mostly invisible.Over the course of seven chapters, the book gives examples of how relativeshelp each other get access to online services. It emphasizes the broad rangeof situations in which digital support takes place, including by volunteers andprofessionals in the front line of the public sector. An overview of politicaldigitalization strategies in Scandinavia frames the discussion of how to movetowards consideration of citizen values and interests. It presents conceptsand methods to move away from the narrow idea of the citizen as a ‘user’thereby paving the way for better support of human-technology interactionand increasing public engagement in digital society decision making.Digital Inclusion is a contribution to current attempts at making digitalizationserve the public better. It is written for policy makers and managers in thepublic sector but equally suited for citizens with a desire to understand society’sdigital transformation and its everyday consequences and possibilities.Brit Ross Winthereik is professor of Human-Centered Digitalization in theDivision of Technology & Business Studies at the Dept. of Technology, Managementand Economics at the Technical University of Denmark.Margunn Aanestad is professor of Information Systems at the University ofOslo, Norway and an affiliated Professor at the Department of Informatics theUniversity of Agder, Norway.Åsa Mäkitalo is professor of Education at the University of Gothenburg, Swedenand Professor II at the Department of Education at the University of Oslo,Norway.Fil størrelse: 4875 KB