Conflict Management

Conflict is a normal part of everyday life yet it is often something that people try to avoid or ignore in the hope that it will go away. Conflict Management provides useful information on how to embrace conflict and manage it in effective ways that enhance and strengthen relationships. The book provides important foundation knowledge for conflict management and mediation practice and is suitable for students and practitioners in mediation and conflict management as well as providing useful skills for everyday living. Areas of practice discussed include family, parent-adolescent, adult-elder, workplace, justice, neighbourhood, building, planning and environment, and international peace and security.