Communications for ICT: The Essential Guide

Communications for ICT is an essential guide to technical communication for IT professionals. Whether you want to become a Technical Writer, or simply an IT professional who wants to become better at doing documentation (and that can boost your career), this handy guide is for you. Going well beyond the conventional technical communication text book, it also includes important topics such as professional conduct, argument/persuasion, software project documentation (like requirements specifications), international communication, high-performance project teams and the ethical technologist. These are in addition to how to write technical reports, user manuals and whitepapers. Communications for ICT has been the prescribed text for a course in the School of ICT at Griffith University, a top-ten research university in Australia. The author combines 15 years of practical experience as a technical writer in the IT industry, with his ongoing academic teaching and research since 1999. Dr. Tuffley has produced a practical guide that can be understood and applied by any IT industry worker wishing to develop these important, but often neglected skills. Offering outstanding value for money, Communications for ICT provides you with instruction that is the equivalent of a high-quality university level, education.