Beyond the Toolkit

Improving health care is one of the most pressing andcomplex challenges facing western societies. Beyond the Toolkit provides practical help, hope, energy and ideasabout how to combine the toolkit of improvement methods with the leadership andhumanity required to ensure success in practice over time. It argues thatunderstanding the methods is necessary but not sufficient. Beyond the Toolkit is readable and accessible, packed full of learning, insights, researchand experiences, appealing equally to those setting out on the journey ofimprovement as well as those ready to make improvements on a larger scale. It will leave readers informed, energised andhopeful about their own ability to make a difference in their local healthcontexts. Beyond the Toolkitincludes chapters writtenby leaders in health care who have been involved in improving the quality ofpatient care in practice, and who share their experiences, warts and all. Thesestories are powerful, empathetic, first-person narratives that are verydifferent from the sanitised case studies that are often published.The authorsco-lead GenerationQ, a Master's programme in Leading for Quality Improvementfor senior leaders in health, social care and health charities. The programmeis sponsored by the Health Foundation and designed and delivered at AshridgeExecutive Education, Hult Business School.