Beyond Reengineering

Hammer offers powerful insights into the consequences of the reengineering revolution. He addresses the following vital areas: - Jobs: What does process centering do to the nature of jobs? - What does a process-centered workplace feel like? - Managers: What is the newly defined role of managers in a process-centered company? - Education: What skills are vital and how can young workers prepare? - Public Policy: What are the implications for employment and the economy as a whole? - Investment: What will be the characteristics of a successful 21st-century corporation?